Poster 13: Quality Improvement as the Driver of Change and Leadership

The project aim is to demonstrate the use of quality improvement initiatives to build leadership capacity amongst individual frontline staff. Staff are challenged to identify a single high priority pain point that disrupts their personal workflow. Staff are then challenged to build, implement, and assess their own quality improvement initiative as a solution to this problem and improvement to their workflow.

Candace Cho, BN, MN, North York General Hospital
Candace Cho currently works in Post-Acute and Restorative Care at the Reactivation Care Centre in North York General Hospital. Currently, she is near completion of her Master of Nursing from the University of Toronto, Bloomberg School of Nursing. Her Masters focuses on Health Systems, Leadership and Administration. her clinical background began in the Emergency Department of North York General Hospital, after which she transitioned to the Reactivation Care Centre as the Clinical Nurse Educator. Additionally, Candace has been published in a commentary for Applied Suicide Intervention Skills Training Implementation at the University of Calgary, where she received a grant to train undergraduate nursing students to competently intervene in high stake emergencies through ASIST.