Clinical Leaders play a vital role in ensuring quality and safety for both clients and staff yet leadership skills and mindset development remain overlooked . Learn how a healthcare organization created and implemented a program that promoted a shift in how clinical leaders see themselves and their roles as leaders.
Sandra Li-James, BScN, MEd, VHA Home HealthCare
Sandra Li-James is the Vice President, Quality, Best Practice, Education and Chief Nursing Executive at VHA Home HealthCare. Sandra graduated from the University of Toronto with a BScN, and a Master’s in Education from the Ontario Institute for Studies in Education. She is an adjunct lecturer at the Lawrence S. Bloomberg Faculty of Nursing at the University of Toronto.
She has over 25 years of progressive leadership experience in clinical practice, patient safety, and team collaboration in a hospital setting and transitioned to home care in 2022. Sandra brings a deep passion for evidenced based practice with a strong focus on promoting safety and learning culture to optimize patients’ experiences and interprofessional relationship building.
Susan Ludwig, BAA, MEd, ACC, SLudwig Consulting
Susan Ludwig, BAA, MEd, ACC is an organizational consultant, facilitator, leadership coach and owner of SLudwig Consulting. Susan leverages her expertise in the public and not-for-profit sectors to partner with leaders and their teams to shift behaviors and cultures, creating workplaces and programs that offer personal insight, growth, and increased productivity. She combines passion, expertise, and supporting data to co-create whole and healthy systems enabling individuals and teams thrive.
With over 20 years as a facilitator in complex, matrixed healthcare organizations, she is recognized as an empathetic, effective facilitator and coach. She has a particular interest in supporting teams and leaders in their growth and ability to lead and create effective teams.
Susan has a Master’s degree in Adult Education from the University of Toronto. In addition, she is a certified leadership coach and holds certifications in multiple assessment instruments including DiSC and Emotional Intelligence.