This presentation introduces a comprehensive informatics engagement strategy aimed at reducing EHR-related burnout and enhancing satisfaction for nurses and health disciplines. Baseline surveys identified key challenges, leading to a multi-faceted approach including leadership facilitation, technology responsiveness, data-driven documentation streamlining, and improved education and communication. The strategies are adaptable for various healthcare settings.
Sara Ling, PhD, Associate Scientist and Interim CCIO, Centre for Addiction and Mental Health
Sara is an Associate Scientist in the Digital Mental Health Lab within the Krembil Centre for Neuroinformatics at the Centre for Addiction and Mental Health (CAMH). She is also the Interim Chief Clinical Informatics Officer (CCIO) at CAMH. Prior to assuming the Interim CCIO role, Sara was an Advanced Practice Nurse in the inpatient addictions services at CAMH. Sara is an Assistant Professor (status-only) in the Department of Psychiatry at the University of Toronto, and an Adjunct Lecturer in the Lawrence S. Bloomberg Faculty of Nursing at the University of Toronto.
Uzma Haider, B.Eng. MSc. E-Health, DASSM, PMI-ACP, PMP, Senior Portfolio Manager – Health Information Systems Projects, CAMH
Uzma holds a Bachelor of Science in Electrical Engineering and a Master of Science in eHealth. In addition, she is a certified Project Management Professional (PMP) and Agile Certified Practitioner (PMI-ACP). In her time with CAMH, Uzma has been instrumental in the implementation and evolution of I-CARE (CAMH’s Electronic Health Record), having worked on the original deployment and many subsequent projects such as Appointment Reminders, Patient Portal, Speech Recognition, HIMSS Stage 7 Validation and Clinical Documentation. She is currently leading the HIMSS Stage 7 Revalidation work as well as the multi-faceted Physician and Nursing Engagement Strategies.
Co-Authors
Gillian Strudwick, RN, PhD, FAMIA (Senior Scientist & Chief Clinical Informatics Officer, Centre for Addiction and Mental Health, Toronto, Canada)
Tania Tajirian, MD, CCFP, FCFP, DTMPH, Chief Health Information Officer & Chief of Hospital Medicine Division, Centre for Addiction and Mental Health, Toronto
Uzma Haider, MSc, PMP, PMI-ACP, DASSM, Senior Portfolio Manager, Centre for Addiction and Mental Health, Toronto
Noelle Coombe, BA, Interim Vice President, Information Management Group, and Chief Information Officer and Privacy, Centre for Addiction and Mental Health, Toronto
Susan Murphy, RN, MA, Cert HSM, Clinical Informatics Nurse Team Lead, Centre for Addiction and Mental Health, Toronto
Jessica Kemp, MHI, Research Analyst, Centre for Addiction and Mental Health, Toronto
Dionne Sinclair, MScN, MCHM, RN, CHE, Vice President Clinical Operations & Chief Nursing Executive, Centre for Addiction and Mental Health, Toronto