B1: The Union of Ambulatory Care and Data: A Match Made in Heaven

This abstract makes the case for utilization of data in optimizing operational outcomes in ambulatory care which then has direct effect on hospital efficiencies, wait times and the ability to anticipate need and intervene in an adaptive manner with dynamic scheduling as required.

Georgeta Savu, RN, BN, MN, Manager Ambulatory Clinics, Mackenzie Health Hospital

Georgeta Savu is a healthcare leader that comes with worked experience of over 15 years in the Surgical Perioperative, Ambulatory Medicine and specialty areas, Surgical and Transplant environments as well as Rehab and Nursing Resource Team operations. Georgeta’s passion is building adaptable, resilient teams, create patient excellence through integrated systems across the continuum of care, and utilizing data for improving processes and operational quality. In her spare time, she enjoys camping and gardening.

Mary Kay Tse, RN, BN, MN(C), Clinical Utilization Coordinator, Ambulatory Clinics, Mackenzie Health.

Mary Kay Tse joined the ambulatory team bringing her knowledge from her inpatient leadership experiences, namely discharge planning and Patient Flow. She has been an instrumental team player in the opening of the second site at Cortellucci Vaughan Hospital and coordinating the IMS transfers during the COVID 19 pandemic. She is currently completing her Master of Nursing at Athabasca University with a focus in Leadership. In her spare time, she enjoys going to the driving range and doing activities with her children.

Co-Authors

Georgeta Savu, RN, BN, MN, Manager Ambulatory Clinics, Mackenzie Health
Mary Kay Tse, RN, BN, MN(C), Clinical Utilization Coordinator, Mackenzie Health
Madeline Logan-JohnBaptiste RN, BScN, ENC, MBA, CHE, Director Emergency Department, DASA and Ambulatory Care, Mackenzie Health,
Airo Santos, RN, BScN, MBA, Manager Reactivation Care Center, Mackenzie Health
Agnes Wong, RN, BN, MN, Educator, Mackenzie Health

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